1. You must be of legal age to drive and produce a valid UK/Northern Ireland provisional Category B photo card driving licence. If a an older paper licence is held, then you must also produce a valid passport as photographic identification.

For Motorway, Pass Plus or Refresher lessons a full valid licence must be produced with identification as above.

You must meet the minimum eye test requirements, which means you must be able to read a standard UK approved number plate at a minimum distance of 20.5 metres (67 feet). If you need to wear glasses or contact lenses in order to meet this requirement then you must wear them whenever you drive.

2. You must notify your instructor of any change of your ability or entitlement to have driving tuition, for example if your provisional licence has been revoked or for medical reasons such as epilepsy.

3. If you wish to cancel a lesson, a minimum of 24 hours notice must be given. Failure to give 24 hours notice will the result in the lesson(s) having to be paid for. Lessons can be cancelled by telephone or text message but must be acknowledged by your instructor.

4. If your instructor arrives on time at the pre-arranged pick up point and you do not, your instructor will wait 10 minutes if there is no contact made between you, they will leave and you will have to pay for the lesson.

5. Your instructor will endeavour to arrive on time however, due to unforeseen circumstances such as breakdown, accidents, traffic hold ups etc, lesson times may need to change or even be cancelled. If the appointment does need to be cancelled by your Instructor, they will contact you to explain the reason no fee will be charged.

6. Lessons must be paid for in advance or at the time of the lesson by cash or bank transfer as agreed by your instructor.

7. You must not be under the influence of drugs/alcohol during the training. In the event of there being any signs of drugs/alcohol misuse, your instructor will withhold the use of the training vehicle for use of tuition or driving test until you are in a legal and fit state to drive. Any prescribed medication that may effect your driving should be declared to the instructor and to the DVLA medical board.

8. Should you fail to reach a satisfactory standard of driving and are likely to be a danger to other road users, or are in an unfit condition through substance or alcohol abuse as described above, the ADI has a responsibility to the DVSA examiners not to allow the use of the training vehicle for the purpose of the driving test. This is in the interest of the pupil, the examiner and other road users and is a precautionary safety measure. The Driving and Vehicle Standards Agency (DVSA) guidelines do not allow for a pupil to take a practical test just for the experience.

9. No responsibility can be taken for tests cancelled by the DVSA for whatever reason. Lessons will have to be paid for but can be claimed back from the DVSA. The instructor cannot be responsible if you fail because of the eyesight test. Your instructor will be responsible if the test is cancelled due to the condition of the tuition vehicle and will compensate you to the value of the driving test given in the form of training and not in cash or other financial means.

10. Please be aware that as Driving Instructors we have a responsibility to you our customer, the examiners and the general public with regards to safety and we have the right to refuse the use of our vehicles for use on test if we believe that you are not at the required standard. Eligibility to take the test will require you to perform to the “Standard” reasonably consistently in the weeks leading up to your test.

11.Refunds Policy-If you wish to terminate your driver training with Independence-Driving-School you should politely inform your instructor of your intention to do so, just as we would if we felt it necessary to discontinue your training. You will be refunded on a “pro-rata” basis in respect of advanced payments for block bookings.

We have updated our Terms & Conditions to comply with GDPR

As part of our ongoing commitment to our customers and our great customer service, we wish to inform you that we have taken steps to ensure we comply with the new GDPR privacy regulations and how we store, keep and use your personal information that you provide us through the website forms and in person in the car on lesson.

We are required to keep your data for accounting purposes for a period of 7 years as required by HMRC. After that period your data will be physically or digitally shredded depending upon how the data was recorded.

The information we hold.
Name
Address
Contact number/s
Email address

Please be assured that we do not share any of your data.